Last Updated: [03/12/2024}
Welcome to MyServi Centre ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our website, https://myservicentre.com/ ("Website"), and any related services provided by us. By accessing or using the Website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our Website.
We are committed to complying with the Australian Consumer Law (ACL) and relevant laws and regulations of Western Australia. These Terms are designed to work alongside your statutory rights and apply specifically to automotive services provided by our workshop.
1.1 Eligibility:
You must be at least 18 years old to use this Website. By using this Website, you confirm that you meet this requirement.
1.2 Permitted Use:
You may use the Website for personal purposes related to booking, enquiring about, or learning more about our automotive services. You agree not to:
1.3 Jurisdiction:
This Website is operated in Western Australia, and its use is governed by the laws of Western Australia and the ACL.
2.1 General Information:
Our Website provides information about automotive services, including repairs, servicing, inspections, and diagnostics. The content is for informational purposes only and does not replace direct advice or consultation with a qualified technician.
2.2 Bookings:
Bookings made through the Website are subject to confirmation based on workshop availability. Prices and services listed may change without prior notice. Any additional work will only be performed with customer approval.
2.3 Service Guarantees:
Our services come with consumer guarantees under the ACL. If any service fails to meet a consumer guarantee (e.g., not performed with due care and skill or not achieving the agreed result), you are entitled to a remedy, which may include rework or refund as required by law.
3.1 Payments:
Payment for services is required as outlined upon service completion. Accepted payment methods include cash, credit card or direct bank deposit.
3.2 Refunds and Repairs:
If a service does not meet the expected standard or fails, you may be entitled to a remedy under the ACL. Refunds, rework, or adjustments will be provided in compliance with the ACL.
4.1 100-Point Checklist:
Our comprehensive vehicle inspections follow a 100-point (or similar) checklist to assess your vehicle's condition. This checklist includes a traffic light system (green = good, amber = attention needed, red = urgent action required).
4.2 Images and Reports:
We may provide live images, videos, or detailed reports to highlight any immediate issues. This information is shared to ensure transparency and assist with decision-making.
All content on the Website, including but not limited to text, graphics, logos, and images, is our property or licensed to us. You may not use, reproduce, or distribute any content without prior written consent.
Your use of the Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
7.1 General:
We aim to provide accurate and up-to-date information on our Website. However, we do not guarantee the accuracy, completeness, or reliability of any content. Use of the Website is at your own risk.
7.2 Compliance with ACL:
Nothing in these Terms limits your rights under the ACL. Our liability for any breach of a consumer guarantee under the ACL will be limited, where possible, to:
7.3 Vehicle Repairs and Servicing:
While every effort is made to perform high-quality work, unforeseen issues may arise. Customers are responsible for providing accurate vehicle information and authorising work. We are not liable for delays or issues caused by factors beyond our control, such as parts availability or pre-existing vehicle conditions.
The Website may contain links to third-party websites for your convenience. We are not responsible for the content or practices of third-party sites and recommend reviewing their terms and conditions.
We reserve the right to terminate or suspend access to the Website, without prior notice, for conduct that we believe violates these Terms or is harmful to our users, us, or third parties.
These Terms are governed by and construed in accordance with the laws of Western Australia and the Australian Consumer Law. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in Western Australia.
We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting to the Website. Your continued use of the Website constitutes acceptance of the updated Terms.
For any questions or concerns regarding these Terms, please contact us at:
MyServi Centre
3/31 Denning Road East Bunbury WA 6230
Email: hello@myservicentre.com
Phone: (08) 9778 5442
Acceptance of Terms:
By using this Website, you acknowledge that you have read, understood, and agree to these Terms and Conditions, which comply with the ACL and the laws of Western Australia.